Privacy Policy

This policy describes how That! Company (“we,” “us”), which operates VenueBFF, collects and uses information through this website.

Information we collect

When you request a strategy call, we collect the details you provide, such as your name, email, phone number, venue name, website, location, approximate event volume, current software, and the challenge you describe.

We may also collect technical information automatically, including pages visited, referring sites, campaign parameters (such as UTM tags), device and browser type, and approximate location.

How we use information

• To respond to your request and schedule conversations.
• To prepare for and follow up on strategy calls.
• To understand how visitors find and use the website.
• To measure and improve our marketing.
• To comply with legal obligations.

Analytics and call tracking

We may use analytics tools such as Google Analytics 4 and call-tracking services such as CallTrackingMetrics to understand website traffic and the source of inquiries. These services may use cookies or similar technologies. [Final list of services to be confirmed before launch.]

Text messages and email

If you provide a phone number or email address, we may contact you about your request. Message and data rates may apply to text messages. You can opt out of marketing messages at any time by replying STOP or using the unsubscribe link.

Sharing

We do not sell your personal information. We share it with service providers who help us operate the website and our business, under appropriate confidentiality obligations, and when required by law.

Retention and security

We keep information for as long as needed for the purposes above and use reasonable safeguards to protect it. No method of transmission or storage is completely secure.

Your choices

You may request access to, correction of, or deletion of your personal information by contacting us at the address below. Depending on where you live, you may have additional rights under applicable law.

Children

This website is intended for businesses and is not directed to children under 13.

Changes

We may update this policy from time to time. The “last updated” date below reflects the most recent version.

Contact

Questions about this document can be sent by mail to:

Last updated: [date to be set at publication]